How do I chat with brands, and can I translate messages?

Where to find your conversations with brands, how message translation works and what can't be shared in the chat.

You chat with brands right inside Noovid, and you can translate any message with one click.

💬 Where to chat

Click Chat in the sidebar to see all your conversations with brands on active projects, in one inbox.
Or open the job page — the chat is there, next to your deliveries.

The Chat inbox with your conversations with brands

Brand writing in another language? Click Translate on the message to read it in your app language, and Show original to switch back.

Reply to brands within 2 business days — quick, friendly answers lead to better reviews.
Messages with phone numbers, emails, social media handles or external links are blocked automatically, because all communication stays on Noovid. Communication guidelines
Deliver your video through the job page, never as a link in the chat.
Once a project is completed, its chat closes.

You chat with brands right inside Noovid, and you can translate any message with one click.

Click Chat in the sidebar to see all your conversations with brands on active projects, in one inbox.
Or open the job page — the chat is there, next to your deliveries.

The Chat inbox with your conversations with brands

Brand writing in another language? Click Translate on the message to read it in your app language, and Show original to switch back.

Reply to brands within 2 business days — quick, friendly answers lead to better reviews.
Messages with phone numbers, emails, social media handles or external links are blocked automatically, because all communication stays on Noovid. Communication guidelines
Deliver your video through the job page, never as a link in the chat.
Once a project is completed, its chat closes.