Am I allowed to communicate with brands outside the platform?
Why communication with brands must happen exclusively inside the platform and the risks of external contact.
No. All communication with brands must happen exclusively inside the Noovid platform.
Why is external communication prohibited?
Any attempt to contact the brand outside the platform, such as via: WhatsApp, Email, Instagram / social media, phone calls or direct messages through other channels, is strictly prohibited and violates our Terms and Conditions.
This practice compromises the safety of collaborations and undermines the fair operation of the platform. For this reason, external communications may lead to the suspension or even the permanent ban of your Noovid profile.
Why is keeping everything on the platform important?
Keeping communication centralized on the platform ensures:
-
A safe and monitored environment
-
Protection of your data and rights as a creator
-
Support from the Noovid team in case of questions or conflicts
-
A complete record of the collaboration for both parties
🛑 Avoid any kind of external conversation with brands.
If a brand tries to contact you outside Noovid, please let us know immediately. We're here to protect you and make sure everything works as smoothly as possible
Communicating with brands: what you can and can't do
What is allowed and prohibited when communicating with brands, and why everything must happen inside the platform.
What is the "Social Boost" feature?
Understand what Social Boost is, where the creator posts the approved video on their own profile for at least 30 days.