How do I contact Noovid support?
The quickest ways to reach the Noovid team: the chat in the app and on this help center, or email.
The quickest way is the chat bubble in the corner of the Noovid app (or here on the help center). Just type your question and our team will reply.
You can also email us at [email protected]. We help through the chat and by email only — there's no WhatsApp or phone support.
⚡ To help us help you faster
- Tell us which project or brand your question is about.
- If something looks wrong, a screenshot helps a lot.
- Write from the email address on your Noovid account.
Before you write
Many answers are already here — try the search at the top of this page. And if your question is about a specific project, it's often quickest to message the brand directly in the project chat.
How do I sign in, and what if I can't?
Noovid has no passwords: sign in with Google or an email link. What to do if the link doesn't arrive, and how to change your login email.
How do I delete my account?
How to ask us to delete your Noovid creator account, what to finish first and what happens to your data.