How can I chat with my Creator?
How to chat with the creator through the platform, using the Chat button in the Projects section, keeping all communication internal.
If you need to ask questions, align on details or follow the project's progress, communication with the creator happens directly through the platform — in a simple and secure way.
📲 How to get in touch:
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Go to the "Projects" section inside your dashboard.
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Find the creator you want to talk to.
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Click the "Chat" button to start a conversation with them directly.
You can use this channel to resolve questions, request updates or align on project details.
📌 Important: All communication must happen inside the platform to ensure security, traceability and support from the Noovid team, if needed.
If you run into any difficulty, our team is here to help!
Communicating with creators: what's allowed and what isn't
Communication rules between brands and creators on Noovid: everything through the project chat, with the exception of product shipping details.
Can I communicate with creators outside the platform?
Why communication with creators must happen exclusively inside the platform and the risks of external contact.