👤 Account & team
How does Noovid protect your brand's data and privacy?
How Noovid protects your brand's data, who can see what, and how to use your rights under the GDPR.
Your data is encrypted, your files are private, and only your team and the creators on your project can see your work. Here's how it works.
🔒 Security
- All traffic to the platform runs over encrypted connections.
- Payments are processed by Stripe — Noovid never stores your card details.
- Videos and photos are stored privately: before you approve a delivery, you see a watermarked preview.
- Download links for the final files are signed and expire after a short time.
👀 Who can see what
- Your projects, conversations and content files are only visible to your team and to the creators working on that project.
- Creators see your brief and product. Creators who apply only see what they need to decide whether to take part.
- Creators' emails and phone numbers are never shown to brands, and messages that try to share contact details outside the platform are automatically blocked or flagged for review — this protects both sides.
- Within your team, members only have the permissions their role allows (Owner, Admin or Member).
🇪🇺 GDPR
- For users in Europe, the data controller is Noovid LLC.
- Transfers of data outside the EEA are covered by Standard Contractual Clauses.
- You can ask to see, correct or delete your data, or ask any privacy question, by emailing [email protected].
- You also have the right to complain to your local data protection authority.
You'll find all the details in our Privacy Policy and Terms of Use.
How do notifications and the getting-started checklist work?
Where Noovid tells you about applications, deliveries and messages, how to manage emails, and what the getting-started checklist is.
How do I delete my account?
How to ask us to delete your Noovid account, what to do first and what happens to your data.