🚀 Getting started
How do I delete my account?
How to ask us to delete your Noovid creator account, what to finish first and what happens to your data.
To delete your account, message our support team in the chat or email [email protected] from the email address on your account. We'll confirm it's you before going ahead.
📋 Before you ask
Finish your active projects first. We can't delete an account while you still have work in progress with a brand.
⏳ What happens next
- Your account is locked straight away.
- After 30 days, your data is permanently erased. Until then, you can change your mind and ask us to restore it.
- Some records, like payments, are kept for as long as the law requires.
Questions about it? Contact our support team.