How do Creators receive my product or service?

For the creator to produce amazing content about your brand, it's essential that they have access to the product or service on offer. Below, we explain how the delivery process works for each type of campaign:

Physical products

If your campaign involves shipping a physical item (such as clothing, cosmetics, electronics, etc.), the brand is entirely responsible for shipping.

You'll need to:

• Ship directly to the approved creator's address

• Ensure the product arrives safely

• Cover all logistics costs (shipping, packaging, etc.)

✅ Tip: Send the tracking code to the creator as soon as possible to make it easier to follow the delivery.

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Digital products

If your product is digital (such as apps, e-books, websites, platforms, or subscriptions), the process is even simpler!

You can:

• Send access links, promo codes, or credentials via the platform chat

• Grant direct access to the service so the creator can start right away

🤩 This type of campaign is fast and logistics-free, allowing content to be produced in record time.

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Services

If your campaign involves a service (such as experiences, consultations, appointments, online classes, etc.), it's important to make sure the creator:

• Receives all clear instructions on how to book or access the service

• Has free access, with no cost to take part in the experience

Communication should happen within the platform to ensure security and transparency. If there are booking steps or a voucher to send, this should be communicated in advance.

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Important:

• Never ask the creator to pay any amount to receive or access the product/service.

• If there are questions about shipping or access, our team is available to help and make sure everything goes correctly.