What should I do if the script is longer than the allowed video time?
What to do when the brand's script is longer than the allowed video length.
Message the brand in the platform chat as soon as you notice, and politely ask them to shorten the script so it fits the requested length.
Check early
The best time to check is right after you're accepted: read the script carefully and compare it with the video length in the project description. Sorting it out early keeps things clear for both of you and saves redoing the video later.
If you need help with that conversation or the brand doesn't reply, reach out to our support team.
Do I have to post the video on my own social media?
Usually not: you deliver the video to the brand on Noovid. You only post when the project includes Social Boost, and you agree to it before you apply.
How do I receive the product, and what if it doesn't arrive?
How product shipping works for creators: tracking, confirming receipt, digital products, and keeping the product.